Refund Policy

At ZIPTV.tech, we strive to provide you with the best IPTV services. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines the terms and conditions under which we offer refunds for our services.

1. Eligibility for Refunds

We offer a refund under the following circumstances:

• Service Not Delivered: If there is a technical issue or error that prevents you from accessing the services you've paid for, you may be eligible for a full refund.

• Subscription Cancellation: You can request a refund if you cancel your subscription within 7 days of purchase. After 7 days, refunds are not available unless the service was not delivered as promised.

• Incorrect Charges: If you have been charged incorrectly for the services you have received, please contact us within 14 days to request a refund. We will review your case and provide the appropriate refund if the charges were made in error.

2. Non-Refundable Items

Please note that the following items are non-refundable:

• Any fees or charges paid for digital content that has been accessed or used, including but not limited to video on demand or subscription-based streaming services.

• Any services or charges incurred beyond the initial subscription period, such as additional purchases or add-ons.

• Refunds are not available for cancellations after the 7-day period, except in cases where service delivery issues are identified.

3. Requesting a Refund

To request a refund, please contact our support team at info@ziptv.tech with your account details and a description of the issue. Please allow up to 10 business days for processing your request.

4. Processing Refunds

Refunds will be processed using the original payment method. In cases where the original payment method is unavailable, we will issue the refund in the form of credits to your account. Refund processing times may vary depending on your payment method and financial institution.

5. Contact Us

If you have any questions regarding our refund policy or need further assistance, please contact us at:

ZIPTV.tech
Email: info@ziptv.tech
Phone: +17577861671