Privacy Policy

Effective Date: 07/01/2024

 

1. Introduction

Welcome to ZIPTV.tech, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our services. By using ZIPTV.tech, you consent to the practices outlined in this policy.

 

 

2. Information We Collect

We collect various types of information to provide and improve our IPTV services. This includes:

• Personal Information: When you create an account, subscribe to our services, or contact us, we collect personally identifiable information such as:

  • Name
  • Email address
  • Phone number
  • Payment information (e.g., credit card details, billing address)
  • User preferences and subscription details

• Non-Personal Information: This includes data that is automatically collected as you use our services, such as:

  • IP address
  • Device type and identifiers
  • Browser type and version
  • Operating system details
  • Geo-location data (if applicable)
  • Pages visited, time spent, and interactions on our website or application
  • Cookies and usage data

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, improve the user experience, and personalize content. Cookies allow us to remember your preferences, track usage patterns, and ensure the website functions properly. You can manage your cookie settings through your browser, but disabling cookies may impact your experience on our site.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our IPTV services:

  • Process subscription orders and payments
  • Deliver content based on your subscription
  • Manage your account, including login and authentication

• To communicate with you:

  • Send account-related notifications, updates, and promotional offers (if you've opted in)
  • Respond to customer service inquiries
  • Provide technical support and resolve issues

• For personalization and improvement:

  • Personalize content, services, and advertisements based on user preferences
  • Analyze usage patterns to enhance our website and services

• To comply with legal obligations:

  • Comply with applicable laws and regulations
  • Resolve disputes and enforce our agreements

• For marketing purposes:

  • Send newsletters, promotions, and offers (only if you've consented)

4. Data Sharing and Disclosure

We may share your personal information under the following circumstances:

• Service Providers: We work with trusted third-party companies to help us deliver our services, including:
  
  • Payment processors (for payment transactions)
  • Hosting providers (for maintaining our website and servers)
  • Customer support providers
  • Marketing partners

These third parties are required to protect your information and are prohibited from using it for purposes other than providing their services.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or a legal process, or if we believe in good faith that such action is necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or illegal activity

• Business Transfers: In the event that ZIPTV.tech is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if your information becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Providing our services
• Complying with legal obligations (e.g., tax, accounting)
• Resolving disputes and enforcing agreements

If you wish to delete or deactivate your account, please contact us, and we will process your request in accordance with applicable laws.

 

6. Your Rights and Choices

As a user of ZIPTV.tech, you have certain rights concerning your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to applicable legal exceptions.
• Opt-out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
• Data Portability: You can request that your data be transferred to another service provider, where feasible.

If you would like to exercise any of these rights, please contact us at info@ziptv.tech.

 

7. Data Security

We take the protection of your personal information seriously. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. These measures include:

• Encryption for sensitive data transmission
• Secure servers and firewalls
• Regular security audits and monitoring

However, please be aware that no method of transmitting information over the internet or storing data is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

8. International Data Transfers

If you are accessing ZIPTV.tech from outside your country of residence, please be aware that your data may be transferred to, stored, and processed in a country that may have different data protection laws than your jurisdiction. By using our services, you consent to the transfer of your data in accordance with this Privacy Policy.

 

9. Children's Privacy

ZIPTV.tech does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

 

10. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or advertisements that are not under our control. This Privacy Policy does not apply to those external sites or services. We encourage you to review their privacy policies before sharing any personal information with them.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

 

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

 

ZIPTV.tech
Email: info@ziptv.tech
Phone: +17577861671